FAQ
Bookings & Payments
This is the non refundable deposit that you pay at the time of booking to secure your booking. This amount is taken off the total holiday amount. You will not need to pay the rest of the balance until 8 weeks before your stay.
A day or two before you arrive we hold the deposit against the card you paid the balance with. If you do not wish to use this card, just let us know.
We strongly recommend that you take out for all bookings. We have partnered with an insurance supplier, so the option to take out insurance for your holiday is available to you at the time of booking.
The booking deposit is non-refundable. Once you make your final payment (8 weeks before arrival) this is also non-refundable. You must drop us an email to let us know that you would like to cancel.
We recommend that you take out appropriate insurance in case of unforeseen circumstances.
YOUR STAY
Check-in is at 4:00 pm and check-out at 10am. However, we can sometimes accommodate a slightly earlier entry or exit. This must be agreed with Caledonian Escapes prior to arrival. Please note: The Coachhouse & Lookout are 5 pm entry.
Our Luxury Scottish Cottages provide all the bed linen & towels. Kitchen linen and washing up supplies are included.
The kitchens are very well equipped, with fridges, freezers, microwaves, washers, dryers and plenty of utensils. Hairdryers are also included.
There are travel cots & highchairs in all the lodges. but you will need to bring linen for the travel cot if you have little ones staying with you.
Yes! All the lodges provide the best free WiFi available in the area. However please note it still might not be as fast as your WiFi at home.
Yes! Well behaved dogs are very welcome. There is a charge of £20/dog per stay and you can add them at the time of booking.
Yes, however please do drop us a line if you need more than one of each. Please note that you will need to bring bed linen for the travel cot.
Yes, the properties have supermarkets that will deliver to them: Asda, Tesco, Sainsbury’s are a good place to start. Once you have booked you will be sent some lodge information which includes the delivery address.
You will find hand soap and in the kitchen and hand soap and a couple of toilet rolls in the bathrooms. Basic kitchen supplies are also there to get you started, including some dishwasher tablets, washing up liquid and sponges.